What services does Artisan provide?

Our company mainly provides OEM, ODM, and private label services.

What is OEM service?

OEM service refers to you providing design drafts and files, and we produce based on your design drafts. If you need this service, please contact our sales team for a quotation.

What is ODM service?

ODM service means that you only have a logo and an image. We assist you in completing the design and then proceed with sample production. If you need this service, please contact our sales team to discuss the design.

What is private label service?

Private label service means that you select designs available on our website, and we can add a simple logo for you. We customize your private main label, wash label, hangtag, and other details.

What is the minimum order quantity for your products?

We handle orders flexibly, and the minimum order quantity is 100 pieces per style. Whether your order is large or small, we will strive to meet your needs

How are your prices calculated?

Our prices vary depending on factors such as the quantity of your order, design complexity, and material options. Please contact our sales team for a specific quote.

Can I provide my own designs for customizing apparel?

Yes, we welcome customers to provide their own designs for customizing apparel. Our team will work with you to ensure the final product meets your expectations.

What customization options do you offer?

We offer a variety of customization options, including printing, embroidery, fabric selection, size customization, and more. You can choose the customization options that best suit your needs.

What is the production lead time?

The production lead time depends on the size and complexity of the order. Generally, we start production as soon as the order is confirmed and strive to ensure timely delivery.

Do you provide samples?

Yes, we can provide samples for customers to review and confirm. Please contact our sales team for more details.

What payment methods do you accept?

We accept various payment methods, including but not limited to bank transfers and credit card payments. Specific payment methods can be negotiated with our sales team.

Can I make changes to my order during the production process?

Making changes to an order during the production process may affect delivery time and costs, but we will do our best to accommodate your needs. Please contact our sales team for negotiation as soon as possible.

What quality control measures do you have in place for your products?

We have stringent quality control measures in place throughout the production process to ensure that our products meet high standards. These measures include regular inspections, testing, and quality assurance protocols.

Do you offer bulk discounts for large orders?

Yes, we offer bulk discounts for large orders. The discount rate may vary depending on the quantity and nature of the order. Please contact our sales team for more information and to discuss pricing options for your specific order.